Returns & Refunds Policy

Every SquanchFoot item is printed to order, just for you. Because of that, we can't accept returns or exchanges for buyer's remorse, wrong size, or a change of mind. Please check the size chart on each product page before ordering.

Damaged, misprinted, or wrong items

If your order arrives damaged, has a printing defect, or isn't what you ordered, we'll make it right with a free replacement or a full refund. Just email us within 14 days of delivery with:

• your order number

• a photo of the problem (and of the shipping label, if the package was damaged)

There's no need to send anything back unless we ask.

Cancellations

Orders go into production quickly. If you need to cancel, email us as soon as possible. We can cancel and fully refund any order that hasn't entered production yet. Once production has started, the order can't be canceled.

Lost or undelivered packages

If your tracking shows no movement or your package never arrives, contact us and we'll work with our fulfillment partner to resolve it. Please double-check your shipping address at checkout; we can't cover orders sent to an incorrect address entered by the customer.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to show up.

Contact Us

Questions? Email nate@squanchfoot.com. We're happy to help.